Terms and Conditions

Limited Warranty

Sentron warrants to the original purchaser that the Sentron branded pH Product Line (“Products”) will be free from defects in material and workmanship which cause the Product to fail to operate in accordance with the performance specifications set forth in documentation published for or provided with the Product for the applicable period.

Limited Warranty Sentron pH Product Line 

Purchases

All prices and amounts in this web shop are expressed in Euro’s (€), are subject to change and are exclusive of VAT, EEEC disposal charges, shipping costs and eventual customs fees. For orders below € 125 a € 25 handling fee will be charged. All shipments are EXW Leek, Netherlands, Incoterms® 2020. Purchasing via this webshop is conditional on the buyer expressly accepting the:

  • Product Terms and Conditions of Sales of Sentron Europe B.V., as filed with the Chamber of Commerce July 2021, in case of the SI series probes and meters.
  • Product terms Wireless Probe Product Line, in case of the wireless probes.

Delivery and Returns

We do our utmost best to deliver orders within 5-15 business days.

Please fill in this form when returning goods to Sentron Europe BV. The required information is very important, to enable both a proper analysis and an adequate response. Within the warranty period, we will perform the analysis of the return product, at no cost. For returns outside of the warranty-period we have to charge € 30 per product. Prior authorization for repairs will be required, if cost will exceed € 50.

NB Products used for measurement in human or animal tissue or in a radio-active environment are not accepted as return good and will not be repaired.